About Us
Welcome to the Laptop Shack – Refreshed Tech, Real Value
Formerly known as Virtual Symbiosis, we recently rebranded to Laptop Shack to make it easier to remember who we are (let’s face it, the old name was a bit of a mouthful!). While our name has changed, our commitment to quality, affordability, sustainability and support remains stronger than ever.
Based in Cairns, we specialise in refurbished laptops, desktops, and servers, offering business-grade technology at a fraction of the cost of buying new. Every device we sell is backed by a warranty and local technical support, ensuring you get great value and peace of mind.
With over 30 years of experience in the information technology industry, we’ve worked with individuals, families, schools, and businesses across Australia to provide reliable, high-performance tech that doesn’t break the bank – or the planet.
Our Mission
To refresh the way technology is consumed. By choosing refurbished or ex-lease equipment, you’re not only getting quality tech at an affordable price – you’re also helping reduce electronic waste and lessen environmental impact.
What We Offer
- Refurbished Laptops, Desktops & Servers
- Local Repairs & Support
- Custom Tech Solutions for Home & Business
- Nationwide Shipping Across Australia
